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9 Dec 2025 5:06
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      Home > News > Technology

    A budget mobile phone provider has entered the market but don't expect much in terms of customer service

    A budget mobile phone provider has entered the market but don't expect much in terms of customer service


    Kogan Mobile has up to 400-thousand customers in Australia and has now launched in New Zealand.

    Telecommunications Users' Association chief executive, Craig Young, says the company has no staff here.

    He says it uses bots - automatic software applications - to do its customer service.

    © 2025 Newstalk ZB, NZCity

     Other Technology News
     04 Dec: How the internet became enshittified – and how we might be able to deshittify it
     01 Dec: Business as usual is expected at Air New Zealand and Jetstar today - after warnings solar radiation could interfere with onboard computers on Airbus A320 aircraft
     22 Nov: Toy Story turns 30: How Pixar's animated buddy comedy went to infinity and beyond
     21 Nov: Staff in Police Minister Mark Mitchell's electorate office responded to an email accusing Jevon McSkimming of sexual abuse
     20 Nov: Relief on Wall Street, as computer chip giant Nvidia records another record-high three months
     15 Nov: Jeffrey Epstein emails show he kept tabs on Donald Trump for years
     14 Nov: The Department of Internal Affairs is calling interference with the Police Minister's emails - inappropriate
     Top Stories

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    BUSINESS BUSINESS
    Today's the day for a major shakeup to the wide-reaching Resource Management Act More...


     Today's News

    		 Business:
    Today's the day for a major shakeup to the wide-reaching Resource Management Act 4:47

     Environment:
    Residents of Whakapapa Village have been advised to prepare for possible evacuation as fire burns near Tongariro National park 21:57

     Entertainment:
    Josh Brolin knows a "different guy" to the Donald Trump who is president now 21:50

     Entertainment:
    Millie Bobby Brown "of course" felt safe with David Harbour 21:20

     Auckland:
    Fire crews in Auckland's CBD have managed to contain a fire which started in the basement of a building on Queen Street 21:17

     Entertainment:
    Dick Van Dyke "probably neglected" his children when they were young 20:50

     International:
    Trump hosts Kennedy Center Honors in historic first 20:37

     Entertainment:
    Prince William has sought to "bring comfort" to the families of seriously ill children from Gaza 20:20

     Entertainment:
    Kelly Osbourne has shared her heartbreak about her first Christmas without late father Ozzy 19:50

     Entertainment:
    Heidi Klum and her husband Tom Kaulitz "felt great" after completing a worm and parasite cleanse. 19:20

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