A budget mobile phone provider has entered the market but don't expect much in terms of customer service
A budget mobile phone provider has entered the market but don't expect much in terms of customer service
4 September 2019
Kogan Mobile has up to 400-thousand customers in Australia and has now launched in New Zealand.
Telecommunications Users' Association chief executive, Craig Young, says the company has no staff here.
He says it uses bots - automatic software applications - to do its customer service.
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