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18 May 2025 12:32
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      Home > News > Business

    ANZ's reacting staunchly to a Consumer survey ranking them poorly among customers

    ANZ's reacting staunchly to a Consumer survey ranking them poorly among customers


    The bank scored 57 percent for customer satisfaction.

    Respondents expressed disappointment over fee interest, responsible lending and value for money.

    ANZ says internal research shows customer satisfaction levels are improving - and it's enquiring about how Consumer NZ's research was done.

    ANZ is New Zealand's most profitable bank.

    © 2025 Newstalk ZB, NZCity

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     16 May: Woolworths says it is New Zealand's tax-system which is putting its prices above the rest
     16 May: Global success for dairy, beef and cocoa are continuing to cause New Zealanders' pressure at the checkout
     16 May: Soaring food prices might be hard to swallow
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    BUSINESS BUSINESS
    Manufacturers in China rush back to work to fulfil US orders amid 90-day reciprocal tariff pause More...


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